Issue with non-English characters in the From Name field of an EXM message

  • Description

    When non-English characters (for example, Æ, Ø, Å) are used in the From Name field of an EXM message, in the received message they are replaced with the à character. This issue is related to the wrong decoding of the mentioned symbols during the message sending.

Applies to:

EXM 3.4 Initial Release - 3.4 Update-2

EXM 3.5 Initial Release

January 03, 2018
January 03, 2018

Reference number:

155609

Keywords: 

  • ECM