How to collect basic information about your Publishing Service

  • Description

    Publishing Service is a separate application which performs bulk publishing operations. It has its own configuration and log files.

  • Perform the following steps to collect basic information about your Publishing Service for Sitecore Support:

    1. Navigate to the root folder of your Publishing Service.
    2. Add the following files and folders to an archive :
      • Contents of the \Config folder.
      • Contents of the \Logs folder.
      • web.config file.
      • Sitecore.Framework.Publishing.Host.exe.config file.
    3. Attach the resulting archive to the support ticket, or upload it to the Sitecore Support FTP server.

Applies to:

CMS 8.2 Initial Release+

August 31, 2016
August 31, 2016

Keywords: 

  • Publishing