Possible account management page rendering problem for Sitecore Reference Storefront site with Sitecore XP 8.1 Update-2

  • If you are using Sitecore Reference Storefront 8.1 version 8.1.478.0 or older, you may get a site rendering problem on account management page after you upgrade your Sitecore XP 8.1 to Update-2.

    The following error messages may appear:

    • The layout for the requested document was not found.
    • The page you are looking for doesn't exist.
  • There is a compatibility problem between the earlier released Sitecore Reference Storefront site and Sitecore XP 8.1 Update-2. It has been fixed in Sitecore Reference Storefront site version 8.1.478.0.

    To manually fix the problem:

    1. Reset the "Final Rendering" field of the Standard Value of the Account Management template item (/sitecore/templates/Storefront/Page Templates/AccountManagement Page/__Standard Values). The Reset option can be found under the Version tab in Content Editor.
    2. The Standard Value of the Account Management template item must contain only a single version for English language. All other languages must be removed.

Applies to:

CMS 8.1 Update-2

March 30, 2016
September 20, 2017

Reference number:



  • Commerce Server