How to find the Sitecore License ID number

  • This article explains how to find the Sitecore License ID number.

    The Sitecore License ID number can be useful when communicating to the Sitecore Support team or regional Sitecore offices.
    • Locate your license.xml file.
      • By default, it is stored in the /Data folder of your Sitecore installation.
      • The location of the file can be configured using the LicenseFile setting in Sitecore web.config file.
    • Open the license.xml file using the Internet Explorer browser.
    • Copy the value of the License ID field.
    • Locate your license.xml file.
      • By default, it is stored in the /Data folder of your Sitecore installation.
      • The location of the file can be configured using the LicenseFile setting in Sitecore web.config file.
    • Open the license.xml file using Notepad or any other text editor.
    • Find the "signedlicense" XML node.
    • Copy the value of the "id" attribute of this node.
    1. Open the Sitecore login screen by going to http://mysitecoresite/sitecore address.
    2. In the top right corner of the Sitecore login screen, copy the value of the License ID field.

Applies to:

CMS 6+

July 01, 2014
August 08, 2016

Keywords: 

  • CMS,
  • Support Portal