Latest visitors are not shown in the Experience Profile Dashboard

  • Description

    When using the Experience Profile Dashboard application and reviewing the Latest Visitors table, it may display the list of the recent visitors, but not the latest ones. Sorting the table by the Recency column would also not display the latest visitors.

    This behavior occurs if the xDB Collection database contains more than 20 contacts (visitors).

Applies to:

CMS 8.0 Initial Release - 8.0 Update-5, 8.1 Initial Release

CMS 8.0 Update-6, 8.1 Update-1

September 18, 2015
May 19, 2017

Reference number:

434620, 60018


  • DMS