End of life for Email Preview and Spam Check (Litmus) services

  • Description

    On February 28, 2018, Sitecore will turn off the Email Preview and Spam Check services. The reason for this is that Litmus has decided to deprecate their legacy API, which we currently use as a part of Sitecore Email Experience Manager (EXM) Email Preview and Spam Check services.

    Litmus is retiring their API in 2018 because they have a new product offering. The new product does not allow an OEM integration, so it is not a viable part of our partnership. Customers can utilize the new service but must sign up with Litmus directly.

  • Impact on Customers

    The Email Preview and Spam Check functionality will no longer appear in the user interface for Sitecore Email Experience Manager (EXM) releases compatible with Sitecore XP 9. For ECM/EXM releases compatible with Sitecore XP 8 or earlier, these features will still appear but will stop working from 28 February 2018 at the latest.

    Customers can work directly with Litmus, but the solution will not be white labelled into the platform. They can use a seed list or a copy and paste approach to make this simpler but this will be based on Litmus' own functionality.

    For any further questions, customers are welcome to contact a Sitecore regional sales representative.

Applies to:

EXM 1.0+, App Center 1+

November 17, 2017
January 03, 2018

Keywords: 

  • App Center,
  • ECM