In addition to the Support Portal, Sitecore provides a range of online resources, training, and services. This section outlines some of those resources and provides guidance for locating further information.
Sitecore Documentation Library
Sitecore's online documentation includes technical documentation, tool downloads, code snippets, reference documents, FAQs, and articles. Documents cover a range of website construction levels and topics, API details, troubleshooting techniques, relevant conceptual articles, tutorials, external integration examples, training materials, and more. Access the Sitecore Documentation Library at https://dev.sitecore.net and https://doc.sitecore.com and https://docs.stylelabs.com.
Sitecore Knowledge Base
The Sitecore Knowledge Base site provides access to multiple documented known issues, how-to articles, and security bulletins published by Sitecore. Metadata associated with articles and smart search capabilities allow visitors to find the latest relevant information easily. Access the Sitecore Knowledge Base at https://kb.sitecore.net.
Sitecore Training
Sitecore training addresses the learning needs of all types of Sitecore users, from developers and administrators, to business users and marketers.
We have training centers around the world where we run regular public courses. We also provide private, on-site training for customers and partners.
Course availability and delivery options vary from region-to-region. Please contact your local Sitecore office for details of available courses, or check training dates on the Sitecore website – www.sitecore.com/training –where you can also register to attend courses.
Professional Consulting Services
Sitecore's Professional Consulting Services are designed to provide Sitecore Solution Partners with deep technical skills and experience to support project success.
Designed to work with project teams, these services are focused on providing implementation guidance and technical assistance via a series of reviews, checkpoints, and practical services.
Professional Consulting Services are available for all Sitecore Solution Partners but can be especially relevant for organizations new to working with Sitecore. Many of these services built on the knowledge gained from Sitecore Developer Training by communicating best practices and real-world knowledge of implementing Sitecore early in the partner relationship, enabling success from your very first project.
For further details, speak to your local Sitecore representative.
Business Optimization Consulting Services
Sitecore's Business Optimization Consulting Services focus on enabling partners to maximize the return on investment for their customers by enabling them to generate significant, quantifiable business value using the Sitecore Customer Engagement Platform.
Rather than focusing on the technical aspects of implementing and using the Sitecore Customer Engagement Platform, Sitecore Business Optimization Services focus on establishing the digital maturity of the customer organization, identifying where the customer would like to be and then developing practical plans for achieving that vision.
For further details, please speak to your local Sitecore representative.
Sitecore Community Forum, Sitecore Blogs, and More
The Sitecore Community Forum is an active online community of Sitecore users. This forum offers a wealth of shared experiences among the many Sitecore certified developers worldwide, with fresh and historical insight available 24x7. Access the Sitecore Community Forum through https://community.sitecore.net/.
There are multiple Sitecore-related blogs and other information resources available on the web and driven by the Sitecore community. Some of the popular locations include technical Sitecore blogs at www.sitecore.net, as well as the community-driven information at stackoverflow.com: