Silverlight deprecation with the Google Chrome web browser

  • Sitecore has a number of applications that use Microsoft Silverlight. When you use Google Chrome version 45.0 (or later) to access one of these applications, you can see that some content is missing.

    The support for Silverlight in Chrome has been deprecated. For more information, see the following article: The Final Countdown for NPAPI.

    To view an application that uses Silverlight, please use Microsoft Internet Explorer or Apple Safari.

  • The following applications currently use Microsoft Silverlight:

    • Engagement Automation
    • Path Analyzer [1]
    • Sitecore App Center
    • Executive Insight Dashboard [2]
    • [1] Path Analyzer is fully HTML5 compliant in Sitecore XP 8.2 and later versions.
    • [2] Executive Insight Dashboard has been deprecated in Sitecore XP 8.0 and replaced by the Experience Analytics application (fully HTML5 compliant).

Applies to:

CMS 6+

July 30, 2015
April 06, 2017

Reference number:



  • CMS