Errors when importing JSS application on Azure

  • After deploying JSS on Azure you might encounter the following error during import:

    Exception thrown while importing JSS app
    Exception: Sitecore.Exceptions.AccessDeniedException
    Message: AddFromTemplate - Add access required (destination: {825B30B4-B40B-422E-9920-23A1B6BDA89C}, template: {6BFE5CDD-451D-486C-A1C6-597A406C8B32})
    Source: Sitecore.Kernel
    1. Open the User Manager application.
    2. Click the New button on the ribbon and create a new user with the following parameters:
      • User name: JssImport
      • Domain: sitecore
      • Email:
      • Roles: sitecore\JSS Import Service Users

    3. Open User Editor and make the user an administrator.
    4. Disable the newly created user by selecting the user in User Manager and clicking the Disable button on the ribbon:
    5. Open the Role Manager application.
    6. Remove the following role: JssImport (if exists).

Applies to:

JSS 11.0.1

May 23, 2019
May 30, 2019