Sitecore Managed Cloud Standard – compatibility tables

  • This article provides you with information about the Sitecore Managed Cloud Standard compatibility with various Sitecore versions, data centers, features, and dependent components.

    For additional information about Sitecore Managed Cloud compatibility, please also use the following articles:

  • Sitecore XP compatibility

    The following table shows the currently supported Sitecore XP releases that are compatible with Sitecore Managed Cloud:

    Sitecore XP Supported versions Unsupported versions
    Supported Topologies
    8.2 8.2 Update-1 — 8.2 Update-7 [1] 8.2 Initial Release Link to article
    9.0 9.0 Initial Release — 9.0 Update-2 N/A Link to article
    9.1 9.1 Initial Release — 9.1 Update-1 N/A Link to article
    9.2 9.2 Initial Release N/A Link to article
  • Compatible MongoDB versions

    For xDB and XP tiers and for Sitecore XP 8.2 only, Sitecore Managed Cloud includes a MongoDB cluster provision. Sitecore 9.0 does not require a MongoDB cluster to be provisioned, regardless of the topology.

    The compatibility with different MongoDB releases is based on the Sitecore XP version used. For more information about Sitecore XP and MongoDB compatibility, refer to the MongoDB compatibility table article.

    This table shows the MongoDB software versions available within the Sitecore Managed Cloud service:

    (used for new sets)
    Supported versions Unsupported versions
    3.0 MMAPv1 3.0 MMAPv1, 3.2 MMAPv1,
    3.2 WiredTiger
    3.0 WiredTiger

    Note: This table highlights only the availability of major MongoDB releases. Specific minor releases can vary, but Sitecore always ensures full compatibility of any minor release with Sitecore XP.

  • Compatible Tiers for creating New Sets

    The following articles define the tiers and topologies currently supported for provisioning a new Sitecore Managed Cloud set:

  • Compatible SolrCloud versions

    The following table presents the compatibility of Sitecore Managed Cloud versions with different SolrCloud versions.

    Important: Sitecore Managed Cloud does not support the standard Solr version.

    Sitecore XP Supported SolrCloud versions
    8.2 N/A
    9.0 N/A
    9.1 SolrCloud 7.2.1

    The full Solr compatibility table is available here.

  • Compatibility Of additional Services

    The following table depicts compatibility between additional services of Managed Cloud and Sitecore platform version:

    Features Sitecore XP
    8.2.x 9.0.x 9.1.x 9.2
    Webapp - Disaster Recovery – Basic - - Yes [5] -
    Webapp - Disaster Recovery – Hot-Warm - - Yes [5] -
    Webapp - Disaster Recovery – Hot-Hot - - - -
    ASE - Disaster Recovery – Basic - - - -
    ASE - Disaster Recovery – Hot-Warm - - - -
    ASE - Disaster Recovery – Hot-Hot - - - -
    ASE V2 - - Yes [4] -
    ASE v2 and WAF v1 - - Yes [4] -
    Advanced Monitoring XM and XP Scaled Yes Yes Yes -
    Advanced Monitoring XM0 and XP0 - - - -
    WAF v1 OWASP for Content Delivery Yes Yes Yes -
    WAF v1 OWASP for other roles - - - -

    The following table describes the availability of the Disaster Recovery (DR) feature in various regions. Sitecore recommends that you choose paired regions in accordance with the Microsoft recommendations here.

    Region 1 Region 2 DR – Basic DR – Hot-Warm
    East US [3] West Us
    East US 2 Central US
    South Central US North Central US
    Brazil South South Central US
    West US 2 West Central US
    Canada Central North Central US [2]
    North Europe West Europe
    Southeast Asia East Asia
    Japan West Japan East
    Australia East Southeast Asia [2]
    Central India East Asia [2]

    Currently, Control Resource Groups are only available in the following regions:

    • Southeast Asia
    • West Europe

    • [1] Sitecore XP 8.2 Update-4 has a known performance issue when using Azure Search provider. Refer to the Slow search operations when using Azure Search provider article for more details and steps to mitigate the issue after the environment has been provisioned.
    • [2] Sitecore platform is not supported in the recommended paired region, so an alternative region should be considered for Disaster Recovery.
    • [3] Azure database Geo-backups are not readily available in East US region after it is set up initially due to Azure limitations. It takes between a few hours and a day to get the geo-backups available in this region for the first time.
    • [4] When using the ASE feature, Advanced Monitoring and Disaster Recovery are not yet available.
    • [5] The Disaster Recovery feature is not available for Managed Cloud environments with Solr.

Applies to:

CMS 8.2 Update-1+, Managed Cloud 1+

January 31, 2017
September 03, 2019


  • Azure,
  • Managed Cloud