Sitecore Managed Cloud Standard – compatibility tables

  • This article provides you with information about the Sitecore Managed Cloud Standard compatibility with various Sitecore versions, data centers, features, and dependent components.

    For additional information about Sitecore Managed Cloud compatibility, see also the following articles:

  • The following table shows the currently supported Sitecore XP releases that are compatible with Sitecore Managed Cloud:

    Sitecore XP Supported versions Unsupported versions
    Supported Topologies
    8.2 8.2 Update-1 — 8.2 Update-7 [1] 8.2 Initial Release Link to article
    9.0 9.0 Initial Release — 9.0 Update-2 N/A Link to article
    9.1 9.1 Initial Release — 9.1 Update-1 N/A Link to article
    9.2 9.2 Initial Release N/A Link to article
    9.3 9.3 Initial Release N/A Link to article
  • For xDB and XP tiers and for Sitecore XP 8.2 only, Sitecore Managed Cloud includes a MongoDB cluster provision. Sitecore 9.0 does not require a MongoDB cluster to be provisioned, regardless of the topology.

    The compatibility with different MongoDB releases is based on the Sitecore XP version used. For more information about Sitecore XP and MongoDB compatibility, refer to the MongoDB compatibility table article.

    The following table shows the MongoDB software versions available within the Sitecore Managed Cloud service:

    (used for new sets)
    Supported versions Unsupported versions
    3.0 MMAPv1 3.0 MMAPv1, 3.2 MMAPv1,
    3.2 WiredTiger, 3.6 WiredTiger
    3.0 WiredTiger

    Note: This table highlights only the availability of major MongoDB releases. Specific minor releases can vary, but Sitecore always ensures full compatibility of any minor release with Sitecore XP.

  • The following table shows the compatibility of Sitecore Managed Cloud versions with different SolrCloud versions.

    Important: Sitecore Managed Cloud does not support the standard Solr version.

    Sitecore XP Supported SolrCloud versions
    8.2 N/A
    9.0 N/A
    9.1 SolrCloud 7.2.1
    9.2 SolrCloud 7.5.0
    9.3 SolrCloud 8.1.1

    Sitecore XP vs Solr compatibility table is available here.

  • The following table shows compatibility between additional services of Managed Cloud and Sitecore platform versions:

    Features Sitecore XP
    8.2 9.0 9.1 9.2 9.3
    Disaster Recovery – Basic ( XM and XP Scaled) - - Yes Yes [5] Yes [5]
    Disaster Recovery – Hot-warm  (XM and XP Scaled) - - Yes Yes [5] Yes [5]
    Disaster Recovery – Hot-hot  (XM and XP Scaled) - - Yes Yes [5] Yes [5]
    ASE - Disaster Recovery – Basic - - - - -
    ASE - Disaster Recovery – Hot-warm - - - - -
    ASE - Disaster Recovery – Hot-hot - - - - -
    ASE V2 - - Yes [4] - -
    ASE v2 and WAF v1 - - Yes [4] - -
    Advanced Monitoring XM and XP Scaled Yes Yes Yes Yes Yes
    Advanced Monitoring XM0 and XP0 - - - - -
    Basic Monitoring XM and XP Scaled Yes Yes Yes Yes Yes
    Basic Monitoring XM0 and XP0 - - - - -
    WAF v1 OWASP for Content Delivery Yes Yes Yes - -
    WAF v1 OWASP for other roles - - - - -

    The following table shows the availability of the Disaster Recovery (DR) feature in various regions. Sitecore recommends that you choose paired regions in accordance with the Microsoft recommendations here.

    Region 1 Region 2 DR – Basic DR – Hot-warm DR – Hot-hot
    East US [3] West Us
    East US 2 Central US
    South Central US North Central US
    Brazil South South Central US
    West US 2 West Central US
    Canada Central North Central US [2]
    North Europe West Europe
    Southeast Asia East Asia
    Japan West Japan East
    Australia East Southeast Asia [2]
    Central India East Asia [2]

    Currently, Control Resource Groups are only available in the following regions:

    • Southeast Asia
    • West Europe

    • [1] Sitecore XP 8.2 Update-4 has a known performance issue when using Azure Search provider. Refer to the Slow search operations when using Azure Search provider article for more details and steps to mitigate the issue after the environment has been provisioned.
    • [2] Sitecore platform is not supported in the recommended paired region, so an alternative region should be considered for Disaster Recovery.
    • [3] Azure database Geo-backups are not readily available in East US region after it is set up initially due to Azure limitations. It takes between a few hours and a day to get the geo-backups available in this region for the first time.
    • [4] When using the ASE feature, Advanced Monitoring and Disaster Recovery are not yet available.
    • [5] In the Disaster Recovery feature, Azure Service Bus (for Sitecore XP 9.2.0 only) is not supported. HADR does not support Azure Service Bus Synchronization, Backup/Restore or Replication.

Applies to:

Managed Cloud 1+

January 31, 2017
January 24, 2020


  • Azure Module,
  • Managed Cloud