"Service can not be found" error in xConnect logs

  • The following messages might appear in xConnect logs due to the orphaned section found in the sc.Xdb.Collection.Data.Sql.xml configuration file:
    [Error] Service can not be found: Sitecore.Xdb.Collection.Data.SqlServer.Configuration.ColumnEncryptionKeyStoreProviders.KeyStoreProviders, Sitecore.Xdb.Collection.Data.SqlServer
    The error does not affect the functionality, and you can safely ignore such messages. Otherwise, try the following solution.
  • To get rid of the errors you can remove (comment out) the following section from the sc.Xdb.Collection.Data.Sql.xml file:
    <Sitecore.Xdb.Collection.Data.SqlServer.Configuration.ColumnEncryptionKeyStoreProviders.IKeyStoreProviders>
    <Type>Sitecore.Xdb.Collection.Data.SqlServer.Configuration.ColumnEncryptionKeyStoreProviders.KeyStoreProviders, Sitecore.Xdb.Collection.Data.SqlServer</Type>
    <As>Sitecore.Xdb.Collection.Data.SqlServer.Configuration.ColumnEncryptionKeyStoreProviders.IKeyStoreProviders, Sitecore.Xdb.Collection.Data.SqlServer</As>
    <LifeTime>Singleton</LifeTime> 
    </Sitecore.Xdb.Collection.Data.SqlServer.Configuration.ColumnEncryptionKeyStoreProviders.IKeyStoreProviders>

Applies to:

CMS 9.2 Initial Release

CMS 9.3 Initial Release

September 21, 2020
September 21, 2020

Reference number:

317480