How to request a backup schedule for Managed Cloud Standard sets

  • Description

    Sitecore customers can request a backup of their Managed Cloud resources (SQL databases and Azure App services) by filling out the forms in the following sections and then submitting a new request via https://support.sitecore.net.

  • Azure App service Backup Schedule request Form

    Parameter Description Value
    Resources to backup List of Web Apps
    Desired Backup Frequency How often new full backup copy should be taken
    (e.g. every 2 weeks)
    Desired Backup Retention Number of days/months to keep each single backup copy
    (e.g. 180 days / 6 months)
    Backup Storage New / Existing (specify name if existing)
    Backup Storage Capabilities If New storage, specify desired level of redundancy
    (e.g. same datacenter, multiple datacenters or geo-distributed datacenters)
    Files to Exclude Files from web root that should not be part of regular backup
    (e.g. known temp files or so)

  • Azure SQL database Backup Schedule Request Form

    Parameter Description Value
    Resources to backup List of Azure SQL resources
    Desired Backup Frequency How often new full backup copy should be taken Cannot be configured. Short-term backups: every 5-10 minutes. Long-term: every 1 week.
    Desired Backup Retention Number of days/months to keep each single backup copy
    (e.g. 180 days / 6 months)
    Backup Storage Capabilities Specify desired level of redundancy
    (e.g. same datacenter, multiple datacenters or geo-distributed datacenters)

Applies to:

Managed Cloud 1+

January 21, 2019
February 06, 2019