EXM error occurs if the Sitecore.OMS license key is not present

  • When you try to send a regular/automated message, if your license.xml file does not contain the Sitecore.OMS key, you might get the following error message: No Analytics license was found. Ensure you have the required license to run Engagement Analytics. 

  • Contact your regional office to extend your license file with the Sitecore.OMS key.

Applies to:

EXM 3.3 Initial Release+, CMS 9.0 Initial Release+

April 26, 2019
April 27, 2020

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