EXM error occurs if the Sitecore.OMS license key is not present

  • Description

    When you try to send a regular/automated message, if your license.xml file does not contain the Sitecore.OMS key, you might get the following error message: No Analytics license was found. Ensure you have the required license to run Engagement Analytics. 

  • Contact your regional office to extend your license file with the Sitecore.OMS key.

Applies to:

EXM 3.3 Initial Release+, CMS 9.0 Initial Release+

April 26, 2019
April 26, 2019

Reference number:

301690