EXM publishes messages only in the user's client language

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  • Description

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    During the dispatch of a regular email campaign, EXM uses only the user's client language for publishing. Sometimes, this causes unpublished content in the web database because an email campaign does not have a version in the user's client language.

  • Solution

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    To fix this issue, download and install the patch Sitecore.Support.211150 that corresponds to the specific Sitecore XP or EXM version, follow the instructions to the readme file.

    To get a solution for Sitecore XP versions that are not listed at the link above, contact Sitecore Support.

Applies to:

EXM 3.4 Initial Release - 3.5, CMS 9.0 Initial Release - 9.0 Update-1

CMS 9.0 Update-2

April 26, 2019
November 20, 2019

Reference number:

211150, 293874