Performance issue during the execution of xConnect "Delete" operation on MongoDB

  • With a large amount of analytics data, deleting can take a long time or result in the timeout exception if the collection database runs on MongoDB.

    This issue applies to all types of xConnect topologies that are configured to use MongoDB as the collection database.

  • To resolve this issue, add an index on "_id.id" on the ContactFacets and InteractionFacets collections.

Applies to:

CMS 9.2 Initial Release

CMS 9.3 Initial Release

July 22, 2019
November 28, 2019

Reference number:

324109