Switching to the Folder tab results in an error

  • The following exception might occur when you try to switch to the Folder tab in Content Editor after being logged in:

    756 18:16:42 ERROR Application error.
    Exception: System.Web.HttpUnhandledException
    Message: Exception of type 'System.Web.HttpUnhandledException' was thrown.
    Source: System.Web
       at System.Web.UI.Page.HandleError(Exception e)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    Nested Exception
    Exception: System.NullReferenceException
    Message: Object reference not set to an instance of an object.
    Source: Sitecore.Client
       at Sitecore.Shell.Applications.ContentEditor.Editors.Folder.FolderPage.Render()
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
  • To resolve the issue, restart the Sitecore instance.

Applies to:

CMS 7.2 Update-2+

July 29, 2019
July 29, 2019

Reference number:

163956