Internal links in EXM are generated with duplicated base URL

  • The Email Experience Manager (EXM) may duplicate the base URL if an internal link is sent within a Simple HTML Message email. For example:

    1. A user creates a message based on the Simple HTML Message template, adds an internal link to the message, for example
      and sends the current message.
    2. Recipient clicks on the link.
    3. EXM resolves the Click action and redirects the user to

Applies to:

EXM 3.4 Update-2+, CMS 8.2 Update-4 - 9.2 Initial Release

CMS 9.3 Initial Release

January 20, 2020
January 22, 2020

Reference number:



  • EXM