Internal links in EXM are generated with duplicated base URL

  • The Email Experience Manager (EXM) may duplicate the base URL if an internal link is sent within a Simple HTML Message email. For example:

    1. A user creates a message based on the Simple HTML Message template, adds an internal link to the message, for example
      http://test.com
      and sends the current message.
    2. Recipient clicks on the link.
    3. EXM resolves the Click action and redirects the user to
      http://test.com/://test.com

Applies to:

EXM 3.4 Update-2+, CMS 8.2 Update-4 - 9.2 Initial Release

CMS 9.3 Initial Release

January 20, 2020
January 22, 2020

Reference number:

208586

Keywords: 

  • EXM