Search does not work for facets that have whitespace characters in the name

  • The issue appears when Filter (Checklist) with multiple selection is used. When you click Filter, the search returns no results if a title of the selected (multi-value) facet contains whitepace characters. An additional symptom is that check boxes are cleared for facets with whitespace characters in the title.

  • To resolve the issue, download and install the patch or hotfix compatible with the affected product version found on the following pages:

    Be aware that the hotfixes were built for specific Sitecore XP versions, and must not be installed on other Sitecore XP versions or in combination with other hotfixes. In case any other hotfixes have already been installed on certain Sitecore XP instance, send a request for a compatibility check to Sitecore Support.

    Note that ZIP file contents must be extracted to locate installation instructions and related files inside it. The hotfixes must be installed on a CM instance and then synced with other instances using the regular development practices.

    To get a solution for other releases, contact Sitecore Support.

Applies to:

SXA 1.7 Update-1+

April 08, 2020
April 08, 2020

Reference number:



  • SXA