Select media dialog doesn't show any images if the default "Home" item is deleted

  • If the default "Home" item is deleted, then recently uploaded files are not shown inside the Select media dialog box.
  • To resolve the issue, consider one of the following options:
    • Upgrade Sitecore XP instance to 10.0 or later.
    • Recover the default "Home" item:
      1. Install a new Sitecore XP instance.
      2. Create a Sitecore package with a default "Home" item from a clear instance.
      3. Install this package in the affected instance. 

Applies to:

CMS 9.2 - 9.3 Initial Release

CMS 10.0+

January 22, 2021
January 22, 2021

Reference number:



  • CMS,
  • Media